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Recruitment and Selection

Is recuitment the right option? This course helps you assess if recruitment is the most viable option for filing a vacancy and takes you through all the key steps and techniques for selection and securing a succesful appointment. It includes approaches to advertising and other options as well as interview techniques and taking up references.

It consists of a downloadable Concept book in magazine style with 16 articles on all the key principles and theories and a 60 page downloadable Application workbook that gives you techniques to apply this in your work.

By the end of this course you will be able to:

  • Determine the essential elements of the recruitment and selection process
  • Assess whether recruitment is the most viable option for filling a vacancy
  • Build a meaningful and realistic profile for the role
  • Identify the most suitable method of attracting candidates to a given post
  • Explore a range of methods for selecting the most suitable candidate
  • Implement a process for ensuring a positive start for a new employee

Quality and Operations

This course will help you get to grips with quality and the issues involved with any organisations operations. It explores the concept of quality from the perspective of the customer and the operational team. It will provide you with a variety of tools to improve your quality and operations as well as assess health safety and environmental issues.

It consists of a downloadable Concept book in magazine style with 16 articles on all the key principles and theories and a downloadable 60 page Application workbook that gives you techniques to apply in your work.

By the end of this course you will be able to:

  • Develop your understanding of quality as an organisational, team and customer concept
  • Assess health, safety and the environment as quality issues
  • Explain and evaluate quality in the operations management context
  • Use a variety of quality tools and techniques to improve and control the quality of products, services and processes
  • Identify areas for improvement in your own work processes and plan your approach for improving these processes

Project Management

This course will help you be an effective project manager. It identifies the various stages of a project and the roles and responsilbities of key stakeholders. It provides you with a variety of project planning tools and risk analysis techniques so that you can scope, lead and manage a project team.

It consists of a downloadable Concept book in magazine style with 16 articles on all the key principles and theories and a downloadable 60 page Application workbook that gives you techniques to apply in your work.

By the end of this course you will be able to:

  • Identify the stages of a project
  • Identify project stakeholders, their roles and responsibilities
  • Define the vision, objectives and scope of a project
  • Explore project resource requirements, risk and impact factors
  • Use a variety of project planning tools
  • Identify ways of effectively leading a project
  • Explain some ways of solving project problems

Managing Yourself

This course helps you take control of your learning and personal development and your work/life balance. It helps you understand yourself better, plan the way you spend your time and helps you find ways to manage stress more effectively.

It consists of a downloadable Concept book in magazine style with 16 articles on all the key principles and theories and a 60 page Application Guide that gives you techniques to apply in your work.

By the end of this course you will be able to:

  • Take responsibility for your learning and personal development
  • Become more aware of yourself and how you see the world
  • Identify ways of using your time more effectively and efficiently
  • Find ways to manage your stress more effectively
  • Plan your life to reduce home/work conflicts