Team Leader ...
TEAM LEADER is designed in workbooks so that training managers, consultants and providers can quickly plan and deliver high quality business led courses. To help you identify the workbooks you need we have grouped the units in modules covering particular management themes.
Elearn also provides workshop outlines and activities to support these modules and themes. There are 23 workbooks covering on a wide variety of essential business topics. Each workbook is designed to cover different aspects of team leading whatever your industry sector. There are also specific titles for managing and team leading in the call centre environment.
TEAM LEADER can be used to provide a number of UK qualifications from universities, ILM and CMI as well as NVQ's. The Call Centre options also match the E-skills competence framework and can achieve recognition from the CCA. To look at the contents for each workbook click on the module title.
If you would like to purchase any of the items or discuss how it might be used in your organisation please e-mail us at enquiries@elearn.co.uk.
To look at the current price list of all our materials click here
MANAGING
TEAM PERFORMANCE
Titles: Team Flying, Motivate, Get Results, Develop
MANAGING AND IMPROVING OPERATIONS
Titles: Project Forward, Feel the Quality, Changes, Work it out -Make it work
WORKING IN YOUR ORGANISATION
Titles: Keep Growing, Get Organised, You and Your Organisation, Lead on
DEVELOPING EFFECTIVE TEAM RELATIONS
Titles: Connecting, Briefing teams, Negotiate, Handle the Hard Cases
MANAGING RESOURCES
Titles: Resource it, The Bottom Line, Work Safe, Recruit & Retain
CALL CENTRES
Titles: Manage Call Centres, On the Front Line, Get Results, Recruit & Retain
